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What all do u get with the products?Steel straw - with steel tumblers Plastic straw - with plastic tumblers Pearl string and gold string with hand bangs Extra glue and stones with all products
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Can we microwave the tumblers and bottles?No.
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Will the stones loose their shine overtime?Nope.
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Why is the making time so long?Each and every stone is picked and placed individually by artisans. It’s is indeed a lot of precision work. And there are only a selected few of us who do this, hence it takes this long. But trust me, it’ll be worth the wait.
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How to wash the Tumblers and water bottles?You can wash them with cold water and soap. Gently scrub it, not too harsh. Do not dish wash
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Return policy?We do not have a return policy. However, if there is any issue with your product will need an unboxing video for the same. 99% stones dont come off, if they do we give extra stones and glue with every order. If incase the damange is intense, you can ship us the product and we will repair it free of cost for lifetime. Shipping charges have to be beared by the customer
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What if stones come out?99% stones dont come off, if they do, we give extra stones and glue with every order. If incase the damange is intense, you can ship us the product and we will repair it free of cost for lifetime. Shipping charges have to be beared by the customer
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Shipping?We ship products within 30/40 days from order date. Once the product is made, it is shown to the client for approval before dispatch.
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Can you bling any of our own product?Sure can. Connect with us and tell us what would u like to bling. We will evaluate and send you the cost accordingly.
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Why don't you have COD?We have faced tremendous losses in the past, where customers have customised products and refused to pay once it reaches their door. And the product is a waste for us as its customised with their names.
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